Captain Nate

Nathanael Wilson

212 Bryan Circle SE, Cleveland, TN 37323 (M) 423.708.2708


Perceptive, goal-oriented and outcome-oriented Quality Engineering Professional with exceptional leadership and problem solving abilities. Analytical decision maker with demonstrated ability to empower others. Tenacious team player with excellent organizational and project management skills. Ability to execute multiple projects within a tight timeframe. Impactful people manager and team leader with a very successful track record. Self-motivated and an innovative thinker, consistently pursuing new challenges to stretch abilities, expand knowledge, and bring greater returns to employers.


Electrical Engineering (BS), Business Management Minor, Kettering University, Flint, MI (2008)

Thesis title: Strain Sensor and Calibration Rig Rotational Fluctuation and Consistency


Critical Parameter Management & SPC, Product Mapping, Process Mapping, DOEs, COVs, MSEs, Six Sigma Greenbelt, Problem Solving Tools 8D/A3/1×1, FMEA, Google Drive, Project Management Tools, Adobe Graphic Design, WordPress, Microsoft Office Suite(Advanced in Excel), Visual Basic, Minitab, AutoCAD, Bentley Systems Micro Station, 5S/Kaizen, CNC Programming, ISO9000/14000/14001, QS9000/9001, Process Capability Time Studies, PIC Controllers & PLC Programming, Oscilloscopes, Digital Signal Processing, MATLAB, Mentor Graphics, PSpice, Java, AutoCAD, IDEAS (3D Modeling)


WEEKLY FIG / WEEKLYFIG.COM, Chattanooga, TN July 2015 -Present

Chattanooga’s online farmers market with home delivery, featuring local growers, produce and artisanal goods.

Co-Founder/Owner July 2015 – Present

With two partners we started a company whose mission is to empower locals to support locals through e-commerce and the convenience demanded by today’s society. We developed relationships with a dozen farms within 60 miles of Chattanooga, scores of artisans to give Chattanoogans access to the highest quality local foods. We employ many folks with learning and intellectual disabilities, giving them purpose and satisfaction. This project enhanced my skills in project management, leadership, team building, budgets, planning, quality and coordination. It is now able to function with minimal input as we have developed a great team.

CHATTANOOGA CYCLEBOATS, Chattanooga, TN May 2015 -Present

Chattanooga’s first pedal powered venue for group outings incorporating boating, food & beverage and exercise.

Master Captain United States Merchant Mariner, Founder/Owner May 2015 – Present

I started this company from scratch using my retirement fund. It has been fruitful but now that the company is established and functions exclusively in the evening, I’m ready to tackle a morning and afternoon job. The skills I sharpened in this endeavor includes budget, marketing, leading people and scheduling, networking and project management.

WHIRLPOOL CORPORATION, Cleveland, TN August 2012 – May 2015

The world’s leading global manufacturer, innovator and marketer of home appliances, operating in more than 130 countries under the brands Whirlpool, Maytag, KitchenAid, Jenn-Air, Amana, Brastemp, Consul, Bauknecht.

Senior Quality Engineer, Project Engineer March 2013 – May 2015

Cleveland Division Champion and people leader including direct reports responsible for concurrent change and project management in the areas of Critical Parameter Management, Quality Systems and Visual Standards.

Major Accomplishments:

  • Slashed Total Cost of Quality by $1.2M by scoping, proposing business cases and implementing 100% End of Line Test for noise failures and predictions by installing and integrating vibration equipment. Improved FPY by leading CPM initiative team to control critical parameters in the assembly process. Drove additional requirements back to supplier.
  • Drove process improvements and problem solving events by developing a method to download and process all test record failures by test code, producing a CpK value by assembly line, model# of product type to provide visual key performance indicators.

  • 20% Corporate Quality Systems Audit score in first 90 days. Improved plant wide metrics in Safety, Quality, Delivery and Cost by resurrecting years old Quality Systems Audits & Control Plans, instituting regular audits, improvement and maintenance with cross-functional department members

  • Cut annual scrap and rework cost by $250,000+. Conducted focus group studies of varying demographics to understand detection and acceptability of minor imperfections. Processed data from focus group study, FPY and Service Incident rate to rewrite Division Visual Standards improving ease of use, communications among colleagues, internal scrap reductions and supplier relations while maintaining or exceeding customer expectations.

  • Engaged direct reports to conduct plant wide trainings (900 Employees) and part reject audits to ensure consistency throughout plant and seize opportunity to show trends by department or part number. Taught direct reports how to create and manipulate pivot charts and tables to communicate weekly audit reports.

  • Lead multiple team projects simultaneously proposing business cases for capital equipment to solve complex fabrication and assembly problems, plant-wide projects to standardize lighting, procedures (ie control plans) and process control methodology.

  • Created and set the benchmark for multiple standardized documents and procedures such as Standard Work for Leaders, Quality Assurance Lab Failure Report and Quality Control Plans.

Senior Supplier Quality Engineer August 2012 – June 2013

Overall PPM improvement by 10% while responsible for Supplier Quality, First Response and Improvements in the areas of Glass Fabrication & Printing, Metal Fabrication, Stamping & Printing through 8D Problem solving, site visitations, audits and workshops.

BSH BOSCH UND SIEMENS HAUSGERäTE GMBH, New Bern, NC April 2008 – July 2012

Among the world’s leading manufacturers of home appliances through innovation, ingenuity and efficient product and employee development.

Product Quality Engineer, Quality Controller – New Product Development, QM May 2010 – July 2012

Sole individual dedicated from factory to synergize with Design Engineering Department to ensure Quality is incorporated into design intent of new products. Such a goal is exceeded by way of advanced product quality planning and bringing together the cross functional working knowledge of materials, manufacturing techniques and engineering practices.

Major Accomplishments:

Best product launch rate in history of North American operations (50% Decrease) contributing in:

  • Streamlined moderation and organization of System and Design FMEAs (RPN Scores) by creating graphic interface in excel with Visual Basic for one click operation.

  • Designed Excel Dashboard to create entire team accountability to manage latest product developments

  • Conduct cross functional team workshops in APQP, FMEAs, DOEs, Engineering Builds, Quality Targeting, Producibility, Engineering and Planning Processes centralizing knowledge and closing gaps between Operations and Design

Supplier Quality Engineer(Nominated Most Effective Employee 2010) April 2008 – May 2010

Responsible for 50+ suppliers’ parts quality totaling over $20M annual purchasing volume. Duties include highly active responses to problems, preventative maintenance, extensive design and drawing review preluding first piece submittals, new supplier approval and development and teamwork between all departments to make the highest quality ovens, cooktops and ranges.

Major Accomplishments:

  • Reduced plant-wide Supplier PPM averages by10% in first year by designing Supplier Quality KPI Dashboard to create transparency and indicate trends in supplier performance and SQE responsibility. Designed Access database to process SAP download of non-conforming part records to support KPI Dashboard.
  • Certified Green Belt, Completing bi-annual six sigma projects; four completed projects totaling $165K savings: Microwave Rework & Supplier Accountability, $77k Non Conformance Cost Savings, Internal Glass Scrap Reduction, $46k NCC Savings,External Glass Scrap Reduction, $6k NCC Savings, Supplier Quality Management System, $16k NCC Savings

RJG TECHNOLOGIES INC., Traverse City, MI October 2005 – March 2008

World wide leader in the plastics industry and creators of the first commercial strain gage cavity pressure sensors, decoupled molding techniques, the eDART System™ – the plastic industry’s first digital data acquisition platform.

Cooperative Education Thesis, Project Engineer

Improved FPY by 9% through controlled experiments, scrap and product return reduction by 12% by solving long standing problem of injection molding strain gage sensor repeatability and reproducibility.



Revitalized somber “Whirlpool Management Club” by defining a Mission Statement through member collaboration, meeting frequency & activities. Creatively addressed budget constraints seeking out community sponsors of guest speakers and meals. Membership grew by more than 20% in 2014.


Decision maker, delegator, group leader and trip leader for a City sponsored 100+ membership and $5000+ budget


Managed $2000+ budget for Internationally-minded professionals who can share or enjoy international cultural experiences as well as social, educational, and outdoor events


Organized, budgeted and executed a diverse range of outdoor excursions in diverse geographic regions for the student body and $5000+ budget

KETTERING UNIVERSITY DANCE CLUB, President & Treasurer, 2004

Organized, budgeted and executed professional dance lessons from different cultures and time periods


Organized, distributed, and managed tasks for group home maintenance and home improvement projects for a 50+ in house membership